Osaka prefecture will be setting up a Coronavirus consultation window for its residents from 29 Jan.
There will also be a multilingual helpline (Osaka Call Center) for foreigners in Japan.
Please feel free to inquire or seek help regarding the recent coronavirus outbreak if needed!

Osaka Call Center: https://osaka-info.jp/en/page/tourist-information-osaka-call-center
【Hours】7:00 - 23:00： English, Chinese, Korean, Spanish, Portuguese,
　　　　 9:00 - 18:00：Vietnamese・Thai

Source: https://www.nikkei.com/article/DGXMZO54961580Y0A120C2AC8000/